Starter Vape Kit defects notes guide
This page is for wholesale buyers who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.
Published 25 January 2025 · VapeWholesaleHub · Reading time 7 min
What happens when something goes wrong
A starter vape kit programme only works when three numbers agree: your shelf price, your reorder cycle and your defect tolerance. Change one and the plan moves. We build assortments around those three and we say so up front rather than after the invoice.
Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
Transit, consolidation and timing
For repeat buyers we hold a shipping schedule rather than shipping on request. A fixed weekly cut-off means your reorder lands before the shelf empties instead of after.
If you dropship, we can label cartons to your format and omit our documentation from the outer box. It is a small operational detail that decides whether your customer sees a supplier or a partner.
Presentation that earns the step-up
Staff knowledge converts better than any poster. If your team can explain the difference between two coils in one sentence, the step-up SKU sells itself.
Bundle a device with a consumable and the reorder rhythm changes from occasional to weekly. That single merchandising decision often does more for monthly revenue than a price promotion.
- Artwork proof plus physical dummy for custom packaging
- Seven-day defect reporting with replace-or-credit
- Standing reorder schedule with a fixed cut-off
- Reference sample retained from every batch
- Specification locked in writing before production starts
- Named account contact who has handled the product
Where defects actually come from
Every batch is pulled from running production, not from a display shelf. We check draw resistance, airflow balance, charge behaviour, leak performance after a temperature shift, finish quality and carton integrity, and we keep the pull records against the order number.
We photograph the packing station during production for volume orders. It is a small thing, but it settles most arguments about what was actually in the carton before it was sealed.
Specification summary
| Battery | 500 mAh |
| Pod capacity | 3.0 ml |
| Coil resistance | 1.0 ohm |
| Included | Device, 2 pods, cable |
| Charging | USB-C 5V/1A |
| Packaging | Retail box |
| Minimum order | 100 units per SKU, mixed cartons allowed |
| Lead time | 25 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
Do you support private label?
We do. Send your artwork or your brand direction and we will return a digital proof, then a physical dummy for colour approval. Packaging files stay on record so a rebrand later is a file update rather than a redesign.
How long does production take?
Around 12 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
What is the minimum order for starter vape kit?
Standard configurations start at 240 units per SKU, with mixed SKUs allowed inside the same carton. Custom colours, custom packaging or a private label run usually start at 600 units because of setup time on the line.
Related reading
Need a quotation on starter vape kits?
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